Privacy Policy for TomiTalks.com

Effective Date: 01/12/2024

At TomiTalks.com, operated by RelatePlus, we prioritize your privacy and are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Website or use our services.

1. Who We Are

TomiTalks.com is operated by RelatePlus, led by Tomi Toluhi, and provides tools, resources, and coaching to help individuals and couples build stronger relationships. For privacy-related concerns, contact us at info@tomitalks.com. 

2. What Data We Collect

We collect the following types of data:

(a) Information You Provide:

Contact Information: Name, email address, phone number, or any information provided when contacting us, subscribing, or enrolling in courses.

Quiz and Account Information: Details shared when participating in the Money Languages Quiz or registering for courses.

Payment Details: Processed securely via third-party payment providers.

(b) Automatically Collected Data:

Technical Information: IP address, browser type, device information, and operating system.

Cookies and Usage Data: Information about your browsing behavior and interactions on TomiTalks.com.

3. How We Use Your Data

We use your data for the following purposes:

To provide and manage services such as quizzes, workshops, and online courses.

To send personalized recommendations and quiz results.

To process secure transactions and provide customer support.

To deliver newsletters, updates, and promotional emails (with your consent).

To improve our services and analyze website performance.

4. Legal Basis for Using Your Data

In some cases we will only use your personal information where we have your consent, or because we need to use it in order to carry out a contract with you or take steps in order to carry out a contract with you (for example when you buy products from us).

In other cases we may use other lawful grounds to process your information:

We have certain ‘Legitimate interests’ to process your personal information to help us to achieve our goals and to give you the best service and secure experience. When we use legitimate interests to process your personal information we carefully consider your rights and interests. We will not process your personal information using legitimate interests if the impact on your rights and interests outweighs our interests. 

Our legitimate interests include:

to communicate with our existing clients, including informing them about recent work;

to develop awareness about our work;

to improve our website and our services;

to prevent fraud and to keep our network and information secure;

to assert or enforce our legal rights;

to deal with complaints and claims;

to comply with guidance from relevant regulators;

We may need to use your personal information to comply with our legal obligations.

5. Third-Party Services

To provide our services, we share data with the following GDPR-compliant third-party providers:

Mailchimp and Riddle.com: For email marketing and mailing list management.

Thinkific: For learning management and course delivery.

Payment Gateways: For secure payment processing (e.g., Stripe, PayPal).

These providers process your data under their respective privacy policies.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Correction: Update inaccurate or incomplete information.

• Erasure: Request deletion of your data, subject to legal requirements.

• Restriction: Limit data processing in certain circumstances.

• Portability: Obtain your data in a machine-readable format.

• Objection: Opt out of data processing for direct marketing purposes.

To exercise your rights, contact us at info@tomitalks.com. 

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

8. Cookies and Tracking

We use cookies to:

• Analyse site usage and improve user experience.

• Personalise content and marketing.

You can manage or disable cookies via your browser settings.

9. Data Transfers

Your data may be processed outside the European Economic Area (EEA). We ensure your data is protected through agreements with GDPR-compliant processors.

10. Security

We take appropriate technical and organizational measures to protect your personal data, including encryption and secure servers for financial transactions.

11. Children’s Privacy

TomiTalks.com is not directed at children under 16. We do not knowingly collect personal data from children without parental consent.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Us

For questions about this Privacy Policy or your personal data, contact us at info@tomitalks.com.